We had a wonderful trip. We really enjoyed every minute of our tour in Morocco and valued all the efforts you and your company made in making us feel as this was one very special opportunity to share with my family and parents. Memories we will always cherish and enjoy revisiting with our minds and photos for the rest of our lives.
All of our hotels were a great choice. Hotel Le Doge at Casablanca was a great beginning to kick off our stay in Morocco, the rooms were beautiful and dinner was fabulous. In Rabat, Riad Kalaa was an excellent choice to be at a Riad for the first time, probably our favorite one even though is very hard to actually make a choice. In Fes, Riad Myra, an impressive architectural designed building, people were friendly and accommodating. Of course, Marrakech gave us the two most impressive Hotels, the Palais Donab and Hotel La Mamounia. The Palais Donab was an impressive building where our rooms made us feel like in the Thousand and One Nights, just magical! Service was impeccable, as well as the food. Our last night at the Mamounia was the best way to finish our trip with a golden ribbon, with never seen majestic and impressive accommodations; this was the most impressive and luxurious hotel, and the fact we spent our only afternoon off, there was just perfect. We enjoyed the choices made for our tour, having a soft pace in the rhythm and flexibility was very important for us as well.
Our guide, Ali, was a professional guide, very knowledgeable and proud of his country. It was a pleasure to have had him guiding us through Morocco. We all learned so much from him, and he answered all our questions with confidence. At all times he maintained a respectful, cordial and courteous attitude relation with all of us. He was outstanding. We all appreciated that he was very flexible. During our tour, Ali made us feel comfortable and secure. He received us with a small wallet for coins for each one of us that we would need for small tips during the trip. He was attentive to all of our requests and did his best to accommodate all of them. He was able to maintain everyone engaged in the tour, adults and children alike. He was very diligent at the hotels and restaurants; making sure everyone felt comfortable as he explained and made all the arrangements for us. He would make the best recommendations for food, and took us to great restaurants. In Marrakech my father asked for a French restaurant, and he made the best choice of a local non-tourist restaurant that could have been in the middle of Paris. During our travel, he made all stops that were needed and kept us informed during the journey. He paid attention to details, always having water for us. During our trip to Marrakech, it was very thoughtful from him stopping in the middle of the way to show our kids camels. He called the owner to approach so that we could take pictures. Our son was so happy.
Our driver, Taoufik, was an excellent driver; knowledgeable of the routes and the cities. He was always on time and waiting for us. Always with a smile. Taoufik was very respectful with the group. It was a pleasant and safe trip.
We are very pleased with the service from your company, Morocco Tours/EIT. From the very first inquiry, you were prompt to respond to all our requests. All the information was clear and professional. It made us feel confident about choosing Morocco Tours/EIT. We would definitely encourage our family and friends to go visit such a beautiful country and highly recommend your tours.
We hope to have another opportunity to travel with your company, and would love to go back to Morocco.
Camila, Esteban, Pablo, Jose, Antonio, Carmen, & Eduardo (Venezuela), March 2013