I’m writing to thank you, Jeff and your agency staff for an incredibly memorable trip. Every detail was handled extremely well. We were comfortable and confident at each and every turn of our 10 day excursion to Morocco. We were especially pleased with our driver, Mohammed Hassani of Fes, and feel we can’t recommend him highly enough as a driver for you in the future. We also enjoyed all of our accomodations, tours, guides, and, of course, our camels! Of special note was our riad in Fes and our friend Abdul Raheem who took care of us there.
We know you took extreme care to insure that each and every aspect of each day went smoothly and you succeeded marvelously. We were delighted with all that we got to experience through your tour. Our driver used his cell phone to the best advantage possible, and whenever we arrived anywhere, someone miraculously appeared to take us to whatever was planned for that part of the trip. Further, all the people who work with you seem to hold your agency and Jeff in high regard and rightfully so!!
Below, I have included the wording of a hand-written letter we wrote for Mohammed to pass along to you with a copy for him to keep for his personal files:
“We have had the great pleasure of having Mohammed Hassani as our driver for Experience It! Tours Classical 10 Day Tour of Morocco. We can’t imagine having a better driver, tour guide and friend than Mohammed. He has taken superb care of us in every respect and has made us feel welcome and at home in this complex and beautiful country of Morocco. He is pleasant, kind, patient, funny and reliable. In addition, he is an extremely skilled driver, negotiating freeways, steep mountain passes and crowded medinas with equanimity and grace. He even accompanied us to a Berber tent on foot when no extra camel was available.
He not only took us to well-known tourist locales but also to some very special events such as our own personal concert by some Guani (sp?) musicians in the Sahara. Perhaps what we prized most of all was Mohammed’s willingness to share his culture with us on a personal level–cheerfully answering our unending questions about anything and everything. In his care we felt safe, protected and enlightened.
In conclusion, we can’t imagine our trip being the outstanding experience it was without Mohammed. We give him our higest possible recommendation and would be honored to have him and his family as our guests in the Pasadena area (La Canada), California.”
Please feel free to use us as a reference for any of your prospective clients, and good luck to all of you in your tour business!