Payments

How do I secure my booking?

In order to begin the reservation process, we require a deposit of $200 per person. Once we have received this deposit, we begin the reservations for the hotels and transportation. Once the reservations are complete, you will receive a copy of the hotel information and covered expense to verify. One month prior to arrival, full payment is due. After full payment is received, we send you a packet with travel information, vouchers, etc…


How do you accept payment?

We accept payment either by credit card, US Check, Paypal or bank transfer. For those looking to save 2%, please ask about payment by check. We have found that Bank Drafts may cost the customers less to send than a bank transfer. If a customer in another country wants to send US$ to our account they can have their bank make out a draft to Experience It! Tours and mail it here. They may also be able get postal money orders made out for US$.


Which type of credit card do you accept?

We accept VSA, MASTERCARD and AMERICAN EXPRESS. You can either call your information into the US office or you can fill out our secure online form which is encrypted and delivered to us.


Do you use paypal?

We have used paypal frequently in the past. Because of their security restrictions, we deal only with clients who have established paypal account. We can send a request to you from paypal, via email, and you can release the funds to our account


What is your cancellation policy?

If you must cancel your reservation, the following cancellation fees will apply:

Number of days prior to trip start / Cancellation fee per person
60+ days: US$50 Admin Fee
45 – 60 days: 25% of invoice total
21 – 45 days: 50% of invoice total
0-21 days: No refund

There is no partial refund for arriving late or leaving a trip early, though invoice adjustments prior to the scheduled tour may be made with 3 weeks notice. Moroccotours.org & Experience It! Tours, LLC reserves the right to cancel any tour at any time if we feel that the safety of the travelers would be compromised. In either case, we will refund all payments received to date, which constitutes a full settlement. Other exceptions to our Cancellation policy cannot be made for any reason, including those due to weather or personal emergencies.